Project Overview
Challenge
Bondadosa relied on a cumbersome process of utilizing Google Sheets to manage partner orders. This impacted the ability of Bondadosa to adequately scale, as well as provide timely and efficient services to the communities that they serve.
Outcome
A customized web application was developed for Bondadosa that includes an order management system, customized forms, automated order processing and order tracking. This led to the following benefits for the organization:
- Increased order accuracy
- Reduced order processing
- Reduced ordering errors
- Automated order notifications and alerts
Project Overview
Client
Bondadosa
Timeline
3 Months
Team Size
5 persons
The Client
The Challenge
Bondadosa relied on a cumbersome process of utilizing Google Sheets to manage partner orders. This process involved partners filling in information on the sheet, which is then downloaded as a CSV and uploaded into Salesforce. That system was not only time-consuming but also prone to errors, which led to miscommunication and delays. This impacted the ability of Bondadosa to provide timely and efficient services, negatively affecting the communities that they serve. Additionally, the lack of a streamlined ordering process made it difficult to scale up operations to meet growing demand, further underscoring the need for an efficient and effective solution.
The Approach
To solve the challenges several key steps were taken to ensure an optimal outcome was achieved. These steps included design and discovery, planning, development and deployment.
Design and Discovery:
The first phase of the project is design and discovery. During this phase, we worked closely with the client to gather requirements, understand their objectives and goals, and identify the key features and functionalities that will be required for the web platform. We conducted stakeholder interviews, and user research to understand user needs and workflows. From that, we created wireframes and mock-ups of the platform to help the client visualize the final product.
Planning:
Once the design and discovery phase was complete, we consulted and worked with the client to plan and prioritize the development of the web platform. This phase includes creating detailed project plans, identifying the resources needed for the project, and determining the timelines for delivery.
Development:
During this phase, our team of developers designed, built, and tested the web platform. We worked in 2-week sprints with regular demos to ensure the client got to consistently provide feedback and review the progress of the product.
Deployment:
During this phase, we worked with the client to deploy the web platform to a production environment, and provided training and support to ensure that the client was able to effectively use and maintain the platform. This includes data migration, configuring hosting, and making sure the platform is stable.
The Solution
To address these challenges, we developed a custom web application. The web application was designed to streamline and automate the ordering process, making it more efficient and reducing the potential for errors.It was built with an intuitive and user-friendly interface that enables partners to easily place orders and track their progress.
The key features of this web application are:
Order Management System:
The web application provided a centralized platform for managing partner orders. It allowed partners to submit their orders online, eliminating the need for manual data entry from Google Sheets. The system captured all the necessary order details, such as product quantities, delivery locations, and preferred delivery dates.
Customized Forms:
The web application incorporated customized order forms specific to Bondadosa's requirements. These forms ensured that partners provided accurate and complete information for their orders. The forms were designed to be intuitive, user-friendly, and tailored to the products and services offered by Bondadosa.
Automated Order Processing:
The web application automated the order processing workflow. It facilitated seamless communication between Bondadosa and its partners by sending notifications and alerts at various stages of the order lifecycle. This streamlined the order fulfillment process, allowing Bondadosa to promptly process and fulfill their partners orders.
Order Tracking:
The application provided real-time order tracking functionality, allowing both Bondadosa and its partners to monitor the status of orders. This transparency enhanced communication and collaboration, reducing potential delays and improving overall order accuracy.
Conclusion
The web application developed for Bondadosa revolutionizes their order management, providing a secure, streamlined, and more efficient way to process partner orders. This user-friendly platform minimizes potential miscommunication and errors while expediting the order process, ensuring quicker and more accurate deliveries. Enhanced visibility into inventory levels simplifies the management of supply chain logistics. This modernization not only improves operational efficiency but also augments Bondadosa’s capacity to fulfill its mission, facilitating reliable and swift supply deliveries to underserved communities.
